Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online sports betting and gaming platform. By continuing to use our services, you consent to our use of cookies as described in this policy. This policy was last updated on January 22, 2026, and applies to all users accessing our platform from Canada and other jurisdictions where our services are available.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website or use our mobile application. These files contain information that helps us recognize your device and remember your preferences during future visits. Cookies are widely used by online gaming platforms to enhance user experience, maintain security, and provide personalized services. Our platform utilizes various types of cookies, including session cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period.
In addition to traditional cookies, we may also use similar technologies such as web beacons, pixel tags, local storage objects, and software development kits (SDKs) in our mobile applications. These technologies serve similar purposes to cookies and are subject to the same privacy protections outlined in this policy.
2. Types of Cookies We Use
Our platform employs several categories of cookies, each serving specific functions to enhance your gaming experience and ensure platform security. The following table outlines the main types of cookies we utilize:
| Cookie Type | Purpose | Duration | Examples |
|---|---|---|---|
| Essential Cookies | Required for basic platform functionality, security, and user authentication | Session or up to 1 year | Login status, security tokens, fraud prevention |
| Performance Cookies | Collect information about platform usage to improve performance and user experience | Up to 2 years | Page load times, error tracking, usage analytics |
| Functional Cookies | Remember user preferences and settings to personalize the gaming experience | Up to 1 year | Language preferences, game favorites, display settings |
| Advertising Cookies | Deliver targeted promotions and track marketing campaign effectiveness | Up to 13 months | Promotional offers, affiliate tracking, remarketing |
3. Essential Cookies
Essential cookies are absolutely necessary for the proper functioning of our gaming platform and cannot be disabled without significantly impacting your user experience. These cookies enable core functionalities such as user authentication, account security, payment processing, and fraud prevention. They also ensure compliance with Canadian gaming regulations and responsible gambling measures.
Essential cookies include session management tokens that keep you logged in securely, security cookies that protect against unauthorized access and fraudulent activities, and cookies that maintain your responsible gambling settings such as deposit limits and session time restrictions. These cookies do not collect personally identifiable information beyond what is necessary for platform operation.
4. Performance and Analytics Cookies
Performance cookies help us understand how users interact with our platform, which games are most popular, and how we can improve the overall user experience. These cookies collect aggregated data about site usage, including page views, time spent on different sections, and user navigation patterns. This information is used to optimize platform performance, identify and resolve technical issues, and enhance game offerings.
We use both first-party analytics cookies and third-party services to gather this performance data. All analytics information is processed in accordance with Canadian privacy laws and is used solely for platform improvement purposes. Users can opt out of performance cookies without affecting essential platform functionality.
5. Functional Cookies
Functional cookies enhance your gaming experience by remembering your preferences and settings across sessions. These cookies store information such as your preferred language, favorite games, customized interface settings, and notification preferences. They also remember your responsible gambling settings and help us provide personalized content recommendations based on your gaming history.
While functional cookies are not essential for basic platform operation, disabling them may result in a less personalized experience and require you to reset your preferences each time you visit our platform.
6. Advertising and Marketing Cookies
Advertising cookies are used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These cookies help us show you personalized bonuses, tournament invitations, and special offers based on your gaming preferences and activity. They also enable us to track the success of our marketing efforts and optimize our promotional strategies.
We work with trusted advertising partners who may place their own cookies on your device to provide targeted marketing services. All advertising activities comply with Canadian advertising standards and responsible gambling guidelines. You can control advertising cookies through your browser settings or our cookie preference center.
7. Third-Party Cookies
Our platform integrates with various third-party services to provide enhanced functionality, security, and user experience. These service providers may set their own cookies on your device, including payment processors for secure transactions, fraud prevention services for account security, customer support platforms for live chat functionality, and analytics providers for performance monitoring.
All third-party partners are carefully vetted and must comply with Canadian privacy laws and our strict data protection standards. We maintain agreements with these providers to ensure your personal information is handled responsibly and securely.
8. Cookie Management and User Controls
You have several options for managing cookies on our platform. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. However, please note that disabling essential cookies may prevent you from accessing certain platform features or using our services entirely.
To manage cookies in popular browsers, follow these instructions:
- Chrome: Go to Settings > Privacy and Security > Cookies and other site data
- Firefox: Go to Options > Privacy & Security > Cookies and Site Data
- Safari: Go to Preferences > Privacy > Manage Website Data
- Edge: Go to Settings > Site permissions > Cookies and site data
- Mobile browsers: Check your device settings for cookie management options
9. Cookie Consent and Withdrawal
When you first visit our platform, we will request your consent for non-essential cookies through our cookie banner. You can provide or withdraw consent at any time by accessing our cookie preference center available in the website footer. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
Your consent choices are stored in a cookie on your device and will be respected during future visits. If you clear your browser cookies, you may need to reset your preferences when you next visit our platform.
10. Data Retention and Security
Cookie data is retained only for as long as necessary to fulfill the purposes outlined in this policy. Session cookies are automatically deleted when you close your browser, while persistent cookies remain until their expiration date or until you manually delete them. We implement appropriate technical and organizational measures to protect cookie data from unauthorized access, disclosure, or destruction.
All data collected through cookies is processed in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation where applicable.
11. Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices, legal requirements, or platform functionality. We will notify users of significant changes through prominent notices on our platform or direct communication. Continued use of our services after policy updates constitutes acceptance of the revised terms.
If you have questions about our use of cookies or would like to exercise your privacy rights, please contact our privacy team through the contact information provided in our Privacy Policy. We are committed to addressing your concerns and ensuring transparency in our data practices while maintaining the highest standards of responsible gaming and user protection.